Senior Business Analyst - Finance & Procurement

Denova is looking for a Senior Business Analyst to support its Finance and Procurement operations. You will work closely with business stakeholders to understand how processes work, identify where improvements can be made, and translate those needs into clear requirements and solutions that teams can actually act on.

We need someone who has worked inside Finance and Procurement environments, understands these processes deeply, and knows how to bridge the gap between business needs and operational or system changes.

This role is open exclusively to candidates residing in the Philippines and requires midshift availability.

Key Responsibilities:

• Own the end-to-end requirements lifecycle across Finance and Procurement initiatives — from stakeholder discovery and process analysis through to solution validation and adoption 

• Lead current-state and future-state process analysis across P2P, O2C, Vendor Management and Procurement-to-Contract, independently identifying root causes of inefficiencies and recommending targeted improvements

• Drive requirements-gathering workshops and stakeholder sessions with Finance, Procurement, BPO and IT leads — challenging assumptions, resolving conflicting requirements and bringing clarity where there is ambiguity

• Produce and own high-quality BA artefacts — BRDs, functional specifications, process maps, use cases, user stories and gap analyses — that are precise enough for IT to build from and clear enough for business teams to sign off on

• Lead change initiatives end-to-end, including impact assessments, solution design input, UAT planning and execution, and ensuring full business readiness before go-live

• Provide process analysis, insights and reporting to support governance reviews, decision-making and continuous improvement discussions

• Develop and maintain SOPs, process maps, and RACIs while supporting ServiceNow workflow enhancements and change requests through the application of Finance and Procurement process expertise

• Engage stakeholders across Finance, Procurement, BPO and IT through workshops and governance forums, preparing materials and communication packs that ensure process changes are clearly understood across all groups

Required Skills & Experience:

• Bachelor's degree in Finance, Accounting, Business, Supply Chain or a related field — mandatory

• Minimum 3+ years of Business Analyst experience within Finance Operations, Procurement, Shared Services or BPO environments — mandatory

• Deep hands-on knowledge of Procurement processes including P2P, Vendor Onboarding, Purchase Order Management and Procurement-to-Contract — mandatory

• Strong command of end-to-end Finance processes such as O2C, Accounts Payable and Financial Reporting — mandatory

• Fluent in English, both verbal and written — mandatory

• Proficient in Excel (advanced) and Power BI

• Experience with ServiceNow or similar ITSM/workflow platforms — strong advantage

• Master's degree or equivalent professional qualification — strong advantage